Does SurgiSYN.com ship outside of the United States?
We can only sell and ship to addresses in the United States or its territories.
How can I process a return?
We pride ourselves on hassle-free returns with the easiest and most liberal return policy in the industry.
If you are not fully satisfied with a product, just call us within 30 days of shipment. SurgiSYN.com will issue a full credit or refund, even if the product has been opened or used. For customers located in the continental USA, SurgiSYN will send a pre-paid UPS or FedEx shipping label to return any unused items at our expense. Just box up the product with a copy of the invoice, affix the label, and give the package to UPS or FedEx at your convenience.
Because of O.S.H.A. regulations, items used in the patient's mouth must be autoclaved before returning to SurgiSYN.
Does SurgiSYN charge a shipping fee?
SurgiSYN provides totally free shipping to the 48 continental states for orders over $75 -- no shipping charges, no handling fees, no fuel surcharges. The following exceptions apply:
- Orders under $75.00 have a $10.00 shipping fee.
- C.O.D. orders: $10.50 C.O.D. fee. SurgiSYN waives this fee for orders over $500.
- Next Day Air and other premium shipping services are available at an extra cost.
Hours: Mon - Fridays: 9 AM - 5 PM EST